Content Pack for ITIL CA Service Desk Manager r17.1
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CA Service Desk Manager
SERVICE DESK MANAGER:USRD
How can we get the media Content Pack for ITIL CA Service Desk Manager r17.1?
CA Service Desk Manager r17.1
Access the support site at the below link:
Welcome to CA Support
Access with your user the same used for opening cases with the support.
Follow these steps:
Select Download Management >
Search by "CA Service Management - Service Desk Manager" >
Select "CA Service Management Service Desk Manager Package MULTI-PLATFORM" >
Select "CONTENT PACK FOR ITIL FOR CA SERVICE DESK MANAGER 17.1_DVD500000000001045.ISO" >
Click on the icon that has the format of a cloud to start the download
Content Pack for ITIL CA Service Desk Manager
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