This document details what steps to take when the Content Download Job fails immediately after starting its execution with errors in the log
'Applications' must have at least one Application node.
In order to verify this is the case, check if the file ...\CA\SC\CIC\logs\CIC.log shows error lines like:
2011-01-25 17:49:40,114 [CCMain] INFO [com.ca.sccc.CCMsgProperties] - fd057b0f-2469-4c2d-9c21-bbbc9a473605 -- download_file
2011-01-25 17:49:40,114 [CCMain] ERROR [com.ca.sccc.CCConfig] - 'applications' must have at least one application node
2011-01-25 17:49:40,114 [CCMain] ERROR [com.ca.sccc.CCMain] - Failed to complete content server applications configuration
2011-01-25 17:49:40,114 [CCMain] FATAL [com.ca.sccc.CCMain] - Failed to configure CIC, aborting
contentdownload is used to download signatures for 2 different products
CA Client Automation - CA Provided Signatures
CA Patch Manager - Link to the Patch( which is then used to download the Full Patch and all it's files)
CA Client Automation - All Versions
1. Go to CA\SC\CIC\conf folder
2. Open config.xml with WordPad or Notepad ++ .
3. Look under the Application Area of the config.xml file :
Is there anything listed Under the Application Area ?
4. You need to have at least Application, in that area, so the program know what to download.
Run one or both of the following commands to register an application into CIC, depending on what CA software you are running:
UPM - Util.bat -R UPM 682DCD15-5C94-4321-842D-E3944D3CA000 PMUPM-00000-00000-00001 upmuser_group sa <sa password>
DSM - Util.bat -R DSM B1B13849-08D1-4DA6-91EA-2D278E5F00CC PMDSM-00000-00000-00001 ca_itrm_group sa <sa password>
You can also just copy the Application Area from the config.xml from another Server.
Here is what the config.xml > Applications Area looks like with DSM and UPM registered to contentdownload.