Console event object is unable to detect SAP event

Document ID : KB000088411
Last Modified Date : 14/04/2018
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Issue:
Symptoms:
Console event object is unable to detect SAP event.
 
Cause:
This issue could be caused by setting XBP Interface 2.0 in SAP side or there is no active Event from SAP side in Event History.
Environment:
OS: Windows
Resolution:
Solution/ Step to investigate:


Step 1: To catch event object the XBP Interface must be 3.0 as the following:
 
0EMb0000000PrtR.png


Step 2: In the INI file of SAP Agent, also set the following:
[SAP_BASIS] 
SBB=0 
XBP=2 

Step 3: After that, restart the Agent. 

Please note that: xbpversion = 2, Here the XBP interface 3.0 is used , the display in the log file or in the report is somewhat confusing because not the actual XBP version but the UC4 count appears that looks like this: 

0 = default 
1 = XBP 2 
2 = XBP 3 

Step 4: If that issue still persists, please check if there any active Event from SAP side in Event History:

Profiles and Criteria.

0EMb0000000PrtW.png
 
The active Event should be shown up with green square.