Consistent polling overruns with Interface Statistics

Document ID : KB000068858
Last Modified Date : 03/05/2018
Show Technical Document Details
Introduction:

Issue: 

Consistent polling overruns with Interface Statistics with the following error in the NetVoyant Event Log:

Polling did not complete due to a polling cycle overrun

Environment:  

NetVoyant 7.1

Windows 2003/2008

Cause: 

This can be due to having too many interfaces enabled for polling on a single NetVoyant Poller.

Resolution:

Open the NetVoyant Console > Config tab > Polling > Datasets > Interface Statistics

Check to see if the Auto-Enable rule is set to Always. If it is set to always than all interfaces that are discovered will be enabled.

Click on the Auto-Enable Rules tab and identify the rule that best suits your business needs, then update the Auto-Enable Rule on the Dataset tab and click Set.

If you do not perform regular device discovery, than you can kick of a full discovery to disable those interfaces that do not meet the rule requirements, by running the following:

NetVoyant Console > Config tab > Discovery > Start Full Discovery

Instructions:
Please Update This Required Field