Connector XPress - Null pointer Exception

Document ID : KB000072462
Last Modified Date : 01/03/2018
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Issue:
From ConnXP I try to add a provisioning server entry but get the following exception:
java.lang.NullPointerException at com.ca.commons.jndi.beans.ResilientDirContextFactory.testContexts(ResilientDirContextFactory.java:408) at com.ca.commons.jndi.beans.ResilientDirContextFactory.invoke(ResilientDirContextFactory.java:440) at com.sun.proxy.$Proxy26.search(Unknown Source) at com.ca.commons.jndi.beans.JNDIBeanStore$JNDIObjectProcessor.doSearch(JNDIBeanStore.java:1797) at com.ca.commons.jndi.beans.JNDIBeanStore.action(JNDIBeanStore.java:617) at com.ca.iam.model.impl.ETAServer.init(ETAServer.java:78) at com.ca.iam.model.IAMServer.newInstance(IAMServer.java:545) at com.ca.iam.model.IAMServer.getInstance(IAMServer.java:628)
...
 
Environment:
Observed with:
ConnXP r14.1.0 - Operating System : Windows Server 2012 R2 and Provisioning Server on Virtual Appliance14.1.0.
But versions do not matter.
Cause:
Occurred with host name as IP address or hostname@domainname format.
Resolution:
The host name cannot be an IP address. It can be short host name or full qualified host name, nothing else.