Connector Emailer - Error Sending Email - 501 5.0.0 HELO Requires Domain Address
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CA Agile Central
CA Agile Central On-Premises
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AGILE CENTRAL ON PREMISES:ACPREM
The following error is received within the connector rallylog.log after configuring the <Emailer> in XML:
WARN : YetiMailer.initialize - Error sending email - 501 5.0.0 HELO requires domain address
What is happening is that the <Emailer> is sending your internal system name for Sendmail. The remote server performs a reverse DNS lookup and rejects your HELO as an invalid domain name.?
First check the hostname of the connector system and ensure that it is valid:
The address referenced should be a fully qualified name known in DNS. If such a name is unavailable, a domain literal should be used, again for the sending system.?
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