Connection problem to upgraded UVMS from a cluster configuration

Document ID : KB000086953
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The connection to UVMS fails with an error message :

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The UVMS has several definitions
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Patch level detected:Univiewer Management Server 6.3.01
Product Version: Dollar.Universe 6.3.01

Description :After upgrading an UVMS node previously installed in an active / passive cluster based on 6.2.xx version, the connection to this active node upgraded fails
Environment:
OS: All
Cause:
Cause type:
Configuration
Root Cause: When Upgrading an UVMS cluster with external database, the user used to perform the upgrade must have the write access on the external database to perform the unidlt command in order to repair the data inconsistency
Resolution:
Use an authorized user to perform the upgrade, also check in the table UNI_UV_NODES if all the unnecessary UVMS nodes have the value 1 in the IS_DELETED column

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A