Connection is busy with results for another hstmt

Document ID : KB000097607
Last Modified Date : 22/05/2018
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Issue:
CPs and WPs are running, but unable to log into the AWI.

The CP log shows an error:
U00003590 UCUDB - DB error: 'SQLExecDirect', 'ERROR ', 'HY000', 'Connection is busy with results for another hstmt' 
Cause:
Wrong ODBC driver version.
Resolution:
Install the ODBC driver v11.
Remove the System DSN ODBC 32-bit and 64-bit connections.
Create a new System DSN ODBC 64-bit v11 connection.

ODBC System DSN 64-bit v11 connection