Configuring CA Wily SM Manager gives the error "Failed to initialize event handler library."

Document ID : KB000003951
Last Modified Date : 14/02/2018
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 When configuring "CA Wily Siteminder Manager" Event Handler in the "Siteminder Policy Server" you receive the below error:

[XPSConfig - XPS Version 12.0.0309.547] Log output: XPSConfig.2013-08-12_145119.log 

CA-XPS:AUDIT003(ERROR) : Failed to initialize event handler library "/CA/siteminder/lib/" 


 In this example Siteminder Policy Server's home directory is /CA/siteminder

Supported APM SiteMinder Manager releases.

NOTE: If accessing remotely the Policy server and using putty, use a Xming to launch Xterm.


1. Go to the Siteminder Policy home directory

2. Source the below file:

 . /CA/siteminder/ca_ps_env.ksh

3. Launch XPConfig Policy utility:



4. Update Policy Registry:

> Type XPS and press ENTER. 


> Type 5 and press ENTER


>Type C and press ENTER to be able to change the value

Enter the full path of In this example:  /CA/siteminder/lib/

NOTE: the value is case sensitive, make sure to enter the correct path and filename.

>Type Q.  to exit


5. Restart the service: