The steps below describe how to configure content configuration and change the integration attributes.
1. Login as service delivery administrator role
2. Click Catalog -> Configuration
3. Click on 'Content Configuration'
4. Click on 'SDM incident Configuration' under Content Configuration
5. Make changes to mentioned parameter 'Status of Service Desk Ticket when Catalog Request is Completed' i.e. the default value is 'CL' (Closed) and you can make the necessary changes to 'RE' (Resolved)
6. Click Save button to alter the changes.