Configuration Manager fails with Unknown error and java.lang.ArrayIndexOutOfBoundsException is seen in the NCMSERV.OUT file.

Document ID : KB000006715
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

NCM capture fails with unknown error and when further examining the NCMSERV.OUT file you can see java.lang.ArrayIndexOutOfBoundsException everytime a capture fails.  Once the Out of Bounds Exception happens for a device it is not possible to capture from this device anymore.

Environment:
Spectrum 10.1.1Spectrum 10.2.1
Cause:

Handled the wrong differences indices coming from new algorithm to avoid accessing the out of bound elements in config strings.

Resolution:

Please open a support case and request patch

PTF_10.2.106 for Spectrum 10.2.1

D154 for Spectrum 10.1.1