comstore.enc file too big (>6 MB) on Domain Manager

Document ID : KB000010558
Last Modified Date : 23/05/2018
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Introduction:

On Domain or Enterprise Manager the file DSM\Agent\CCNF\comstore.enc could become too big (size > 6MB).

This could cause timeout problem when plugins request information from comstore.

 

A normal size for a comstore.enc file on a Domain Manager is between 3.5 and 6 MBytes.

How to decrease the size of this file ?

 

Example :

On this DOMAIN Manager the size of file C:\Program Files (x86)\CA\DSM\Agent\CCNF\comstore.enc is big : 6399 KBytes

Capture1.JPG

 

 

 

Background:

The cause of big comstore is that it stores the log settings for a lot of APISERVER.

 

Examples :

This command line returns all APISERVER log settings stored in comstore

cftrace -c list | find /I "USD_APISERVER_"

 

Capture2.JPG

 

Following command returns the number of APISERVER found in comstore :

cftrace -c list | find /C /I "USD_APISERVER_"

 

835 found in this example :

Capture3.JPG

 

 

 

Instructions:

The solution is to purge comstore from APISERVER log settings and keep only the last 10.

 

1- On Domain or Enterprise Manager, copy the attached file clean_apiserver.dms in a temp directory (eg: c:\temp)

clean_apiserver.dms

 

2- Open a Command Prompt with Administrator rights and execute this :

cd /D c:\temp

start /wait dmscript.exe clean_apiserver.dms

 Capture4.JPG

This command could take 2 or 3 minutes

It generates a log clean_apiserver.log under DSM\logs

 

3- After a while (15 minutes or more) the size of file DSM\Agent\CCNF\comstore.enc  should decrease around 4 MBytes

 

 

 

File Attachments:
TEC1895006.zip