Communication at the time of login of API-GW_PolicyManager

Document ID : KB000045224
Last Modified Date : 14/02/2018
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Issue:

API Gateway 8.3

Uncheck TLS1.0 from "SSL/TLS Setting" of "Listen Port Properties". 

After that can not login to API Gateway in Policy Manager.

Shown the following error.

"The SSL/TLS handshake with the Gateway has failed...."

 

Workaround:

Please do the following step. 

01. Check "TLS 1.1" and "TLS 1.2". 

 

 

02. Add "-Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2" to "Layer 7 Policy Manager.ini".

Before:

[startup]

jre=jre\bin\javaw.exe

commandline=javaw -Dfile.encoding=UTF-8 -Duser.language=en -Duser.country=US -Xms128M -Xmx256M -Xss256k -

Dsun.net.inetaddr.ttl=10 -Dnetworkaddress.cache.ttl=10 -jar Manager.jar

 

After:

[startup]

jre=jre\bin\javaw.exe

commandline=javaw -Dfile.encoding=UTF-8 -Duser.language=en -Duser.country=US -Xms128M -Xmx256M -Xss256k -

Dsun.net.inetaddr.ttl=10 -Dnetworkaddress.cache.ttl=10 -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -jar Manager.ja 

 

 

03. Restart Policy Manager.