Command line install for the 64 bit client fails

Document ID : KB000011028
Last Modified Date : 14/02/2018
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Question:

If we follow the given command syntax in the CA Software Change Manager Implementation Guide to install all features of the 64 bit client as below

setup.exe /s /v"/q INSTALLDIR=\"C:\Program Files\CA\" USERNAME=\"MYUSER\" COMPANYNAME=\"MY COMPANY NAME.\" ALLUSERS=\"1\" ADDLOCAL=\"Administrator,Workbench,Documentation,CommandLine,HarWin\" /l \"C:\Temp\HarvestInstall.log\" "

Then it will fail with the following error:

MSI (s) (EC:EC) [09:53:15:812]: Product: CA Software Change Manager r12.1 SP3
Client 64 Bit -- Error 2711.The specified Feature name ('Workbench') not found in Feature table.
Error 2711.The specified Feature name ('Workbench') not found in Feature table.

Environment:
Windows x86 and x64
Answer:

The feature name for the 64 bit Workbench client is "Client64" so the correct syntax would be

setup.exe /s /v"/q INSTALLDIR=\"C:\Program Files\CA\" USERNAME=\"MYUSER\" COMPANYNAME=\"MY COMPANY NAME.\" ALLUSERS=\"1\" ADDLOCAL=\"Administrator,Client64,Documentation,CommandLine,HarWin\" /l \"C:\Temp\HarvestInstall.log\" "

The documentation will be corrected to show the correct name for the 64 bit client.