"Command execution failed with exit code: 30 [OSG001106]" error occurs while trying to create a Boot Image using the wizard "New boot image"

Document ID : KB000048464
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

When trying to create a Boot Image using the wizard "New boot image" it fails with the error "Command execution failed with exit code: 30 [OSG001106]". The user belongs to the Administrators group.

The full error is:

CreateBTImages returned error 30:

FATAL ERROR: No OSIM IPS installed or InstallPath not found in registry

Solution:

This problem has been detected on Windows 2008.

Some processes need to access certain registry keys and due to changes in UAC in Win2008, users under the Administrators group that are not the local Administrator can not access them.

The solution is to start the DSM-Explorer from the start menu using "Run as Administrator".

An Enhancement Request has been raised to make the necessary changes in DSM-Explorer for better compliance with UAC.