Collection of SP Portal fails on Windows Agents, VMHost or VMCluster

Document ID : KB000086091
Last Modified Date : 30/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
On the log of the file server on the concerned agents (sldfsd.log):
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Thu Jan 24 13:31:27 2013: [rreq] WARNING : ReleaseSemaphore failed(error=6) for 'treq' process(pid= 2832) 
Thu Jan 24 13:31:37 2013: [fs_treq] [pid=2832] Timed out : WaitForSingleObject(hSem_Acces=0x0000000000000104, dwMilliseconds=10000) failed (error=0) 
Thu Jan 24 13:31:37 2013: [rreq] --> [SLDfs] : WaitForEndOfChildProcess, CloseHandle(hSem_Acces=0x0000000000000104) failed (errno=6)
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On the log of the SP Portal (sldppcoll.log):
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*** Error with ParallelAgentReq in pszReplyPacketId='0_35_2_', for 'P-SU-MNG|NT|w203pne002||' (nIdxMach3=0), Error while receiving reply header, GetReplyFromDestination failed with iReplyPacketStatus=-2005 
######################################################## 

Patch level detected:Sysload Agent for Windows
Product Version: Sysload 5.8.0

Description :Collection of SP Portal fails on Windows Agents, VMHost or VMCluster
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: During a high volume of requests (like when SP Portal is collecting) the file server could not handle correctly the requests
Resolution:
The issue has been fixed starting on version 5.80 of the File Server included on kits of the Sysload Agent for Windows, VMHost and VMCluster.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
Additional Information:
Workaround :
N/A