Client Tools install fails with "Documentation" option

Document ID : KB000045680
Last Modified Date : 14/02/2018
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How to install Client Tools with "Documentation" option for Identity Governance 12.6.5?


When selecting the "Documentation" option to install Client Tools, the installer will not complete and fail due to this option being selected. A workaround would be to uncheck the documentation option or to follow the below steps:


1. Install client tools

2. Select the Documentation

3. It should ask for the Language zip. Before selecting the language zip edit the file C:\Program Files\CA\Identity Governance\Client Tools\Software\assembly-Docs.txt and remove DNA in 19th line. That means, change the following from:






4. Then proceed to select the zip file in installer.

5. The installer should complete now.