Client takes a long time to load

Document ID : KB000090095
Last Modified Date : 14/04/2018
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Client takes a long time to load


Our instance has been experiencing long client load times. In the 1-2 minute range to just initially load the product.

The loading screen hangs on "loading Roles". All clients are experiencing this slowness.


The AW_AUDIT_REPORTS_TABLE may be too large.


Run the standard job called PURGE_AUDIT_HISTORY.

This job will remove data older than 60 days (default) in the AW_AUDIT_REPORTS_TABLE.  If you have Auditing enabled you should consider scheduling that job to run on a daily basis just like SYSTEM process flow.