This problem could occur when :
- ITCM Reporter is installed on a new machine
- Spanish language is set. Following command returns esn :
ccnfcmda -cmd GetParameterValue -ps itrm/common/localization -pn language
In this case the reports template are imported in database and this generates duplicate report folders and templates
The problem does not occur in French, German and Japanese language because translation rep_tpl_res file exists for these languages under DSM\bin :
but the file rep_tpl_res.es does not exist.