Client Automation - RC Local Confirmation displayed when computer locked

Document ID : KB000123978
Last Modified Date : 27/12/2018
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Issue:
On Windows 10 machine, RC Local Confirmation dialog box is displayed even if the computer is locked.
As Screen is locked, the RC Local Confirmation dialog box is not visible.

The normal behaviour is to not ask a RC Local Confirmation when screen is locked or if nobody is logged on the computer.
 
Environment:
CA Client Automation RC Agent 14.0 SP2 on Windows 10 machines.

 
Resolution:
Please open a CA Technical Support case requesting the fix T5SM173