Several SQL queries are executed during "Retrieving data steps" in order to collect data to display in the ITCM portal.
If there are a lot of data to retrieve (eg: a lot of jobs in error), it could take time to retrieve all data.
If display of these data in ITCM portal is not used, it could be removed :
1- In System Status, click on the edit button on the top left :
2- Uncheck the data which are not needed.
Example : List Erroneous Asset jobs
3- click again the edit button on the top left in order to save the modifications.
This settings in stored in HKEY_CURRENT_USER registry key on the machine with DSM Explorer.
So this should be repeated for every remote console and for different logged users.