Client Automation - AIX - Wrong inventory of Total Disk Size of Fixed Drives

Document ID : KB000123471
Last Modified Date : 10/01/2019
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Issue:
On some AIX with ITCM Agent 14.0 SP2, the total disk size of all fixed drives which appear in General Inventory under Storage is wrong.

Example :

In this example below under Storage, the AIX machine has 77 fixed drives. The calculated Total Size is only 122880 MB
But under "Fixed Drives" inventory we could see that sum of all Size is much more higher :


User-added image
Environment:
Client Automation 14.0 SP2 on AIX
Cause:
This inventory problem occurs when fixed drives have the same Serial Number.
Resolution:

Open a support case at CA Technical Support and request the fix T55V183.
This fix is for AIX Agent 14.0 SP2