Clicking the Dashboard link on the Project List Page throws error 501

Document ID : KB000035336
Last Modified Date : 14/02/2018
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Problem:

 

When clicking the Dashboard icon form the project list page, receive "Error 501 - Not Implemented. The server does not support the requested feature. Contact your system administrator" if the Dashboard Link is configured to PMO Accelerator Project Dashboard Link and the Project Layout is set to Project Default Layout.

 

Steps to Reproduce:

 

Prerequisite: Upgrade PPM and PMO Accelerator from a previous version, as this issue applies to only upgraded PPM instances.

 

1) In PPM go to Home->Projects.

2) Click on the Options icon on the Project List page and select Configure. 

3) Under List Column Section, add Page Layout to Selected columns if not there already. Then, from the Lisct Column Section drop down, select Fields. 

4) Click the Properties icon next to the Dashboard. 

5) Select PMO Accelerator Project Dashboard in the Link drop down. 

6) Click Save and Return.

7) Change the Project layout for one of the projects to Project Default Layout.

8) Click on the Dashboard linkfor the project set to Project Default Layout. 


Expected Results: You are navigated to the Dashboard of the project without any error.

 

Actual Results:  Receive Error: 'Error 501 - Not Implemented. The server does not support the requested feature. Contact your system administrator" if the Link is configured to 'PMO Accelerator Project Dashboard Link'.

 

Cause:

This is caused by issue PMO-1017. The PMO Accelerator Project Dashboard Link was removed, but the link was still incorrectly available.

Workaround: Change the link to the Project Default. 

1) Click on the Options icon on the Project List page and select Configure. 
2) Under List Column Section, select Fields. 
3) Click the Properties icon next to the Dashboard. 
4) Select Project Default in the Link drop down. 
5) Click Save and Return. 
6) Ensure the layout of the project you are trying to access the dashboard for has the Page Layout set to one of the PMO options (PMO-Program Status, PMO-Project Status, PMO-Project Status). 

 

Resolution: 

 

This has been fixed in PPM 14.3 by removing the link to the old dashboard in the Dashboard link.