Clicking on the 'CA Spectrum Documentation' link gives 'No Topics Found' web page

Document ID : KB000108981
Last Modified Date : 01/08/2018
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Issue:
When I click on the 'CA Spectrum Documentation' link within OneClick under the help menu, a web page opens with the only message being 'No Topics Found'. 
Environment:
Spectrum 10.2.x
Cause:
The URL that is invoked was changed,  and the new URL had a permissions problem that restricted access.
Resolution:
The permissions on the URL were fixed to allow public access.