Describe symptoms here
When having Java 1.7 installed ClearView Studio and ClearView Admin hang when starting it while displaying Automic-Logo, can be terminated in windows tasklist.
This is caused by having Java 1.7 installed, either installed (or updated) Java 1.7 when ClearView Studio and ClearView Admin was already installed, or ClearView Studio was installed on a machine where Java 1.7 was already installed on.
Note; It can also be that there are multiple java installations are set up on the server, with "java -version" on command shell you can investigate which javaversion is used by default.
Java 1.7 is going to be supported in future, as a workaround until that time, start the Applications via batchmode with following command using a Java Version 1.6:
java -cp "clearview_studio.jar;lib/*" com.automic.gwa.studio.Main
java -cp "clearview_admin.jar;lib/*" com.automic.gwa.admin.Main -r -w
Attention; Java 1.7 also installs a java.exe under system32 folder in windows, please check beforehand with "java -version" on commandshell if the Java 1.6 is used by default, and if not, change the path of your default java installation.