Clearing all active Oracle ILOM alarms

Document ID : KB000057569
Last Modified Date : 14/02/2018
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Solution

Background

It may be necessary to clear the existing alarms to ensure that no false positives are present on the system. It is imperative that this process is run before a user takes a snapshot as it will ensure that the snapshot contains the most accurate information.

Procedure

Log into the Oracle ILOM via SSH through the Net Management or Serial Management as a privileged user.
Perform the following commands:
  1. show faulty
  2. set /path/to/fru clear_fault_action=true?
  3. start /SP/faultmgmt/shell?
  4. fmadm repair /path/to/fru
  5. exit?
  6. reset /SP?
The value of "/path/to/fru" will vary based on what device is reporting a failure. The FRU is visible in the results of `show faulty`. Below is an example `show faulty` output with the relevant area in boldface.

-> show faulty
Target ? ? ? ? ? ? ?| Property ? ? ? ? ? ? ? | Value ? ? ? ? ? ? ? ? ? ? ? ? ??
--------------------+------------------------+---------------------------------
/SP/faultmgmt/0 ? ? | fru ? ? ? ? ? ? ? ? ? ?| /SYS/PS1 ? ? ? ? ? ? ? ? ? ? ? ?
/SP/faultmgmt/0/ ? ?| class ? ? ? ? ? ? ? ? ?| fault.chassis.power.ext-fail ? ?
?faults/0 ? ? ? ? ? | ? ? ? ? ? ? ? ? ? ? ? ?| ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??
/SP/faultmgmt/0/ ? ?| sunw-msg-id ? ? ? ? ? ?| SPX86-8003-73 ? ? ? ? ? ? ? ? ??
?faults/0 ? ? ? ? ? | ? ? ? ? ? ? ? ? ? ? ? ?| ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??

In this example, the commands in steps two and four would be?set /SYS/PS1 clear_fault_action=true and fmadm repair /SYS/PS1 respectively. These commands will print all failed components, clear the alarms from the SP and Faul Management tools, and restart the SP. The Gateway appliance should be allowed to run for a period (up to and maybe exceeding 24 hours) to ensure the SP has adequate time to detect subsequent failure states. By running these commands, the SP is being told that the devices in question have been repaired and their status can be changed to a functional state.