Clarity: What is the business logic for Idea Status Lookup Values?

Document ID : KB000020768
Last Modified Date : 14/02/2018
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Description:

Please explain rules of the Idea Investment Status attribute values.

In some instances we do not understand why we see some values and not other values.

Solution:

Upon creating a new Idea, only 2 status values appear 'Unapproved' and 'Submitted for Approval'.

Once the status has been changed to 'Submitted for Approval', the following additional values appear : 'Rejected', 'Incomplete', and 'Approved'.

If the status is 'Incomplete' it indicates a request for more information. The idea can then be directly 'Approved' or 'Submitted for Approval' again.

If an 'Incomplete' Idea Status is changed to 'Rejected', an error message is shown (INV-0007: Please enter a valid status code) because the Idea should first be 'Submitted for Approval' and then 'Approved' or 'Rejected'.

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Reference TEC439273: Clarity: The Project Status Lookup is not showing all active values

Keywords: CLARITYKB, how-to, configuration.