Clarity: Using the 'Cost Plan Details' Link that is available on the 'Cost Plan Details' object does not navigate as expected - error message is generated.

Document ID : KB000022922
Last Modified Date : 14/02/2018
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Description:

Symptom:

Using the 'Cost Plan Details' Link that is available on the 'Cost Plan Details' object does not navigate as expected - error message is generated.

Steps to reproduce:

  1. Log into Clarity as an administrator

  2. Admin Tool -> Objects: Studio -> Cost Plan Detail Object

  3. Navigate to Linking

    See the link:
    Name = Cost Plan Detail Properties
    Action = revmgr.costplandetailProperties
    Description = Cost Plan Detail Properties

  4. Navigate to Views

  5. Cost Plan Detail Flat - List > [Fields] (* this will update all List Views)

  6. Click 'properties' icon for the 'Group By' attribute

  7. Select 'Cost Plan Detail Properties' for the Link field

  8. Click 'Submit' button

  9. Click 'Submit' button

  10. Click 'Publish' button (if needed)

  11. Navigate to Main Application -> Projects -> create a new project or update an existing project

  12. Navigate to the Detailed Financial Plans tab on the project

  13. Click 'Cost Plans' link

  14. Use an existing plan or click 'New' button to create a new Cost Plan -> enter all required information -> click 'Save' button

  15. Navigate to the Cost Plan 'Details' tab

  16. Use an existing detail line or click 'Add' button to create a new Cost Plan Detail Line item -> enter all required information -> click 'Save' button

  17. Click the link on the detail line name

Expected Result: The application should navigate to the cost plan details edit page.

Actual Result: 'Error 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator.'

Solution:

Workaround:
None

Status/Resolution:
The link to "Cost Plan Detail Properties" is not provided as an OOTB feature and therefore has been removed from the Cost Plan Detail object starting Clarity 12.0.3. Users are now no longer able to select the link and receive the 401 error as a result.