Our user-defined report was launching correctly from Clarity, but now it does not and we get the RPT-007 error message.
How do we determine the cause of the issue?
To reveal more information on the error go into Business Objects InfoView.
Locate the report that has just been generated from the launch in Clarity.
Right-Click > click 'History' > click 'Failed' link
This will show the error details
For this specific report, the error message shows: id: SDK - invalid prompt identifier (Error: RWI 00011)
To resolve this issue, go to the report definition in Business Objects InfoView.
- Locate the parameter on the report > right-click and show the prompt properties dialog
- REMOVE the selections for the Prompt Properties:
DO NOT CHECK 'Prompt with List of Values' and 'Keep last values selected'
Click 'OK' button.
- Save the Report Definition (overwrite the existing definition)
- Launch the report from Clarity
Keywords: CLARITYKB, bo, how-to, configuration.