Clarity: Unable to batch printing an invoice to a printer or a file

Document ID : KB000052121
Last Modified Date : 14/02/2018
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Description:

User is unable to do batch billing to a printer or a file by Print Batch Billing.

Steps to Reproduce:

Prerequisites: Setup network printer for print batch billing.

  1. Created financially enabled project.

  2. Add task to this project.

  3. Set up batch billing cycle, assign resource.

  4. Create a transaction entry, add project and task that you just created.

  5. Post to WIP.

  6. Generate Batch billing, check Automatically Approve and do Selective.

  7. Go to Print Batch Billing, select value for "Select Billing Run",
    Try by both Print methods with printer and file name.

  8. Print.

  9. Run "Batch Billing" job- the result is completed.

  10. Verify the content of the file.

Expected: data has not been printed to the file and a printer.

Actual: should be able to see the details of the batch billing within the file and printer.

Solution:

Workaround:
None.

Status/Resolution:
Resolved in Clarity 12.1.1
For Clarity 12.0.6 implementations, this issue is resolved in a patch. Refer TEC522707 for more information.

Keywords: CLARITYKB, CLRT-45739, clarity8open, clarity12resolved, clarity1211resolved, batch billing, invoice.