Clarity: Task Note: The New button is missing on tasks, why?

Document ID : KB000049185
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

On some projects or tasks when clicking on the Notes link, the New button is missing.

With 13.0.1.0102 you cannot add new notes to tasks unless you are the project manager, and they have assignments on them.

With 13.0.1.0102 generic patch 13.0.1.2 you have to be the Project Manager of the project to add new notes to any task.

Figure 1

Solution:

Workaround:
Enter the task notes in Open Workbench (OWB) or Microsoft Project (MSP).

Status:
Resolved in Clarity 13.1
Tested and verified issue is not reproduced. If the logged in user is the Project Manager, the user can create new notes and see existing notes created by other users and only update or delete their own notes.

Keywords: CLARITYKB, CLRT-69067, clarity13resolved, clarity1310resolved