Clarity: Receiving "Error Occurred: Please Contact System Administrator" error message in Gantt page

Document ID : KB000048149
Last Modified Date : 14/02/2018
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Description:

The application generates the "Error Occurred: Please Contact System Administrator" error when trying to open a Gantt.

Steps to Reproduce:
1. Login to clarity in any browser
2. Open Gantt page and try to do some action on that page

Expected Result: Gantt page should open without any error Pop-up
Actual Result:Error Occurred: Please Contact System Administrator" pop-up is seen and unable to proceed further.

Solution:

WORKAROUND:
None.

STATUS/RESOLUTION:

Resolved in Clarity 13.2 Generic Patch. Reference TEC599354
Resolved in Clarity 13.3

Keywords: CLARITYKB, CLRT-72596, CLRT-73851, clarity13resolved, clarity133resolved.