Clarity PPM MSP Interface opens up Projects with dependent tasks

Document ID : KB000125731
Last Modified Date : 04/02/2019
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Issue:
When exporting a task plan to Microsoft project (MSP) via the Clarity PPM MSP Interface, if it has any dependencies with another project, it will open both project plans. The second project opens with just the tasks that are external dependencies to the first project.  

Example:
  1. Create 2 projects with tasks that have an external dependency relationship.
  2. Export Projejct1 to Microsoft Project.
  3. The interface opens Project1, but also opens Project2 (just displaying any tasks that have an external dependency relationship with Project1)
  4. Project2 opens second so it ends up on top, hiding the first project plan from view.  
Resolution:
This is working by design. When you export a project from PPM to MSP that contains an interproject dependency, an excerpt project of the project plan that houses the dependent task is also exported. (It opens with just the tasks that have a dependency with the original project being opened)
Additional Information:
Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index