Clarity: PMO - Project Storyboard missing titles, labels, headers on BOXI Reports.

Document ID : KB000052290
Last Modified Date : 14/02/2018
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Description:

When running the PMO Accelerator, Project Storyboard report, the titles, labels, headers (which describe data fields) are blank and the data does appear on an environment using Business Objects.

Solution:

Currently the BO report will only display information using English Labels; therefore you must change the settings in the end-user account.

Navigate to Home -> Personal -> Account Settings -> set Locale to English (United States).

Per CLRT-20533: Localization and Language settings from Clarity are not pushed to BO Reports.

It has been observed that it takes around 15 mins for the locale settings to be updated on BO side. After changing the locale user should, wait for about 15 minutes and then launch the app in a new browser window.

Keywords: CLARITYKB, CLRT-20529, storyboard, headers, labels, titles, missing, blank, localization.