Clarity: PMO Lookup Mappings - New Button Missing

Document ID : KB000049702
Last Modified Date : 14/02/2018
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Description:

PMO Lookup Mapping List View only shows a 'Save' button. The Clarity Administrator has all the rights available for the 'Lookup Mapping' object. The PMO Accelerator Guide indicates that mappings can be created and deleted, but the Clarity Administrator is not able to do this. The only thing that they can do is click into an existing record, update the record and save the changes.

Steps to Reproduce:

  1. Clarity 13.0 / PMO 3.0
  2. Login to Clarity as an administrator with all rights
  3. Home, Setup: Lookup Mapping

Expected Result: The administrator should be able to create, edit and delete Lookup Mappings
Actual Result: Only the 'Save' button appears on the Lookup Mapping List View. Cannot Create or Delete entries.

Workaround:
The page view is missing a few buttons and this can be corrected by updating the page view through XML Open Gateway (XOG).

Contact CA Technical Support for obtaining the XOG XML File.

Use the XOG Client to perform the XOG write action.

Navigate to the Lookup Mappings page and immediately you will now see the 'Delete' and 'New Lookup Mapping' buttons.

Figure 1

Status/Resolution:
PMO-862 : Resolved in PMO Accelerator 3.1 - Clarity 13.1 and beyond.