Clarity: Organizer > Notifications Tab > Change Request Notification Should Not say 'Issue'

Document ID : KB000051262
Last Modified Date : 14/02/2018
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Description:

Customer looks in Clarity Application, Organizer, Notifications Tab and sees new entries for Risk, Issue and Change Request. She notices that the Change Request has the word, "Issue" and it should say "Change Request".

Steps to Reproduce:

  1. Create a Risk Notification
    Main Application > Projects > Open a project
    Click on the 'Risks/Issues/Changes' tab at the top
    Click 'Risks' link
    Click 'New ' button
    Create a new risk and click 'Save' button
  2. Create an Issue Notification
    Main Application > Projects > Open a project
    Click on the 'Risks/Issues/Changes' tab at the top
    Click 'Issues' link
    Click 'New ' button
    Create a new issue and click 'Save' button
  3. Create a Change Request Notification
    Main Application > Projects > Open a project
    Click on the 'Risks/Issues/Changes' tab at the top
    Click 'Change Requests' link
    Click 'New ' button
    Create a new change request and click 'Save' button
  4. Main Navigation Menu > Personal: Organizer
    Click on the Notifications tab and see the following notifications:
         Risks Risk assigned. Risk: myRisk0001; Assigned By: User, Admin
         Issues Issue assigned. Issue: 00000003: Assigned By: User, Admin
         Change request assigned. Issue: CR-00002; Assigned By User, Admin

    The last entry should say 'Change request assigned. Change Request CR-00002; Assigned By User, Admin.'

Solution:

WORKAROUND:
None. This is a minor cosmetic defect. The end-user can still identify the notification is for a 'Change Request'.

STATUS/RESOLUTION:
This issue has been documented as CLRT-57268 and is assigned to development for review.

Keywords: CLARITYKB, CLRT-57268, clarity12open, dms, collaboration