Clarity: Inactive Vendors should NOT appear on the 'Select Vendor' browse lookup.

Document ID : KB000051568
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

Inactive Vendors should NOT appear on Vendor Browse Lookup (ID=FIN_VENDORS). The browse window shows the Vendor Code and Vendor Description only. It does not show the status attribute and does not have the status field in the filter section. This leads the end-user to believe that all Vendors listed are active.

Steps to Reproduce:

  1. Login to Clarity as an administrator user
  2. Admin Tool > Finance: Setup > Vendors
  3. Click 'New' button
    Create Vendor with 'Active' Status
    Create Vendor with 'Inactive' Status
  4. Main Application > Resources > Financial Click 'Browse' icon for Vendor

Expected Result: To see only active Vendor Names listed
Actual Result: All Active and Inactive Vendor Names are listed

Solution:

WORKAROUND:
Add 'Inactive' to Vendor Description

STATUS/RESOLUTION:
This issue has been documented as CLRT-55748 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Technical Support.

Keywords: CLARITYKB, CLRT-55748, clarity12open