Clarity: Export to Excel From Organizer Tasks Portlet opens a blank page

Document ID : KB000017952
Last Modified Date : 14/02/2018
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Description:

Tasks information is not exported to excel when exporting from the Organizer.

Steps to Reproduce:

  1. Log in to Clarity as a user that is assigned to some tasks

  2. Navigate to Home, Organizer, Tasks

  3. Filter by: Personal, Show: Open Tasks and click Go to get listing of the open tasks

  4. Click on the Options icon

  5. Select Export to Excel (Data Only)

Expected Results: Task list will be exported to Excel
Actual Results:Excel does not open. A blank screen is seen in Clarity

Solution:

WORKAROUND:
None

STATUS/RESOLUTION:
Reference: CLRT-68970, CLRT-66434, CLRT-65320, CLRT-65285
Resolved in Clarity 13.1.0 Generic Patch. Reference TEC581256
Resolved in Clarity 13.2.0 Generic Patch. Reference TEC599354
Resolved in Clarity 13.3