Clarity: Duplicate transactions will be created if using the browser refresh on the Create WIP Adjustment page

Document ID : KB000050801
Last Modified Date : 14/02/2018
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Description:

Steps to Reproduce:

  1. Create a project, add financially enabled project to Team, create a task and add the resource to the task

  2. Go to Transaction Entry, create a voucher and create a voucher transaction

  3. Post the transaction to WIP

  4. Go to Create WIP Adjustment page, select a transaction for WIP adjustment. Make some changes and submit the transaction for adjustment.

  5. Until the transaction has been submitted successfully, in Create WIP Adjustment page, use the browser 'Refresh' by pressing 'CTRL + R' (Retry) and press 'ok'.

    This action will submit multiple adjustments for the same transaction.

  6. Go to 'Approve WIP Adjustment' Screen.

Expected Result: No duplicate transaction should be created.
Actual Result: Multiple transactions are created when refresh in Create WIP Adjustment page.

Solution:

WORKAROUND:

Do not use a browser 'Refresh' in the 'Create WIP Adjustment' page

STATUS/RESOLUTION:

Resolved in Clarity 12.1.1

Keywords: CLARITYKB, CLRT-56965, clarity8open, clarity12resolved, clarity1211resolved.