With r12.1.1 Microsoft Project (MSP) 2010 is supported and the install process has changed compared to pre-MSP2010 versions.
The documentation "CA Clarity Project & Portfolio Manager Using CA Clarity PPM with Open Workbench and Microsoft Project" guide for r12.1.1 specifies in chapter 3 under "Set Up Microsoft Project with CA Clarity PPM Microsoft Project Interface" that MSPAdd2k.MPP needs to be double-clicked to install the Add-in for Clarity in MSP, however, this is only applicable for MSP versions prior to MSP2010. For MSP2010 this step is not required and the Add-in is automatically installed with the setup.exe (available under c:\Program Files\CA\Clarity\CA Clarity PPM MSPInterface\addIn after downloading from Accounts Settings).
Some customers - specifically under Windows 7 - have used the following alternative install for MSP2010 - Clarity 12.1.1 connector.
- Uninstall any previously installed Clarity MSP connector.
- Install office-kb2075992-fullfile-x86-glb.exe_zipped.exe (this needs to be downloaded from Microsoft website (http://support.microsoft.com/kb/2075992)
- Install .Net4 and Microsoft Visual Studio 2010 Tools for Office Runtime (dotNetFx40_Full_x86_x64.exe and vstor40_x86.exe respectively) by running the setup.exe from where the Clarity Software download was saved to (default: c:\Program Files\CA\Clarity\CA Clarity PPM MSPInterface\addIn) or separately.
- Then download and install again the MSP connector from Clarity r12.1.1 Account Settings --> Software Downloads.