One of our users is having problems running reports. An error message appears when she exports her reports in Clarity.
Error Message Reads:
Your request was refused because you do not have right 'Right to Download' on report....
This is affecting the Business Objects, Crystal Reports.
- In the Central Management Console (CMC), navigate to the folder or report object you wish to modify and click the 'Rights' tab.
- From the drop-down list next to the user account or group account to whom you want to assign rights, select 'Advanced'.
- In the list of advanced rights, activate the 'Explicitly Granted' column next to the 'Download files associated with the report' right.
- Click 'OK' or 'Apply'.
The Crystal Enterprise user account can now schedule a report to any destination that is configured.
Keywords: CLARITYKB, bo, how-to, configuration.