Clarity: After adding a new value to the lookup "Static Dependent Lists " that value is not display in multi-lookup attribute.

Document ID : KB000051441
Last Modified Date : 14/02/2018
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Description:

After adding a new value to the lookup "Static Dependent Lists" that value is not display in multi-lookup attribute.
The values that were added in previous version (8.1 FP03) are displayed correctly.
The format of the value in table odf_multi_valued_lookups:value:
Clarity 8.1 FP3 -> "test23"
Clarity 12.0.5 -> "test22:IT_SUB_TEAM:/test1/test23"

Steps to Recreate:

  1. Create a Lookup ("Static Dependent Lists")

    1. Log in to the Clarity like Administrator.
    2. Go to Admin Tools - Lookup and click "New" button.
    3. Enter requested information (Lookup Name = "kad_IT_TEAM", Lookup ID = "kad_IT_TEAM", Source = "Static Dependent Lists") and click the "Save" button.
    4. Define two Levels ("kad_IT_TEAM" and "IT_Sub_Team").
    5. Define couple values under the IT_Sub_Team level ("test2", "test22", "test222").

  2. Create a new idea attribute and place it on the General Page

    1. Go to the Admin Tools - Objects -"idea" - Attributes and click the "New" button.
    2. Enter the requested information (Attribute Name = "test", Attribute ID = "test", Data Type = "Multi Valued Lookup - String", Lookup = "kad_IT_TEAM") and click the "Submit" button.
    3. Go to object definition: View -> Idea Properties -> [Layout: Edit] and place the attribute to the general page.

  3. Test the behavior

    1. Go to the home page and create a new Idea.
    2. Enter all three values to the attribute "test".
    3. Click the "Save" button (the values is saved but the values in UI are blank).

Expected Result: The attribute "test" should display all three values.
Actual Result: The attribute "test" contains three blank rows.

Solution:

Workaround:
The workaround is not defined.

Status / Resolution:
This issue has been documented as CLRT-52820 and is fixed on version 12.1.0.

Keywords: CLARITYKB, CLRT-52820, clarity12open.