After discovering Citrix NetScaler devices correctly the Citrix NetScaler Information sub view is not populated all fields are blank.
Spectrum versions: 9.3_H03, 22.214.171.124, 9.4.3, 10.0
Citrix XML files found on Spectrum\tomcat\webapps\spectrum\WEB-INF\devman\config are using wrong attributes.
For example the file view-citrix-netscaler-config.xml has object "BuildVersion" referencing attribute 0x5b8020e which does not exist.
This problem has been corrected on Spectrum 10.1
Please contact support to obtain the corrected files if you are running with other Spectrum versions: 9.3_H03, 126.96.36.199, 9.4.3, 10.0
This is also documented on the Spectrum 10.1 Online manual: