Cisco Switch IE4000 is mapped incorrectly in CA Spectrum as 25004GC4GP4GE.

Document ID : KB000005688
Last Modified Date : 14/02/2018
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Issue:

Cisco IE4000 devices is incorrectly showing up in Spectrum, as Cisco IE2500 devices.

Environment:
This problem has been visible from Spectrum 9.4 until Spectrum 10.2, on all supported platforms.
Cause:

The OIDs of the IE4000 series devices and their mappings, are currently certified incorrectly in Spectum, as IE2500 series devices: 

 

OID:1.3.6.1.4.1.9.1.2069Cisco IE25004TC4GE 

OID:1.3.6.1.4.1.9.1.2070Cisco IE25008T4GE 

OID:1.3.6.1.4.1.9.1.2071Cisco IE25008S4GE 

OID:1.3.6.1.4.1.9.1.2072Cisco IE25008S4GE 

OID:1.3.6.1.4.1.9.1.2073Cisco IE250016T4GE 

OID:1.3.6.1.4.1.9.1.2074Cisco IE250016T4GE 

OID:1.3.6.1.4.1.9.1.2075Cisco IE25008GT4GE 

OID:1.3.6.1.4.1.9.1.2076Cisco IE25008GT4GE 

OID:1.3.6.1.4.1.9.1.2077Cisco IE25004GC4GP4GE 

OID:1.3.6.1.4.1.9.1.2078Cisco IE250016GT4GE 

 

 

Resolution:

The incorrect mapping will be corrected in 10.2.1 as below:

1.3.6.1.4.1.9.1.2069 Cisco IE40004TC4GE

1.3.6.1.4.1.9.1.2070 Cisco IE40008T4GE

1.3.6.1.4.1.9.1.2071 Cisco IE40008S4GE

1.3.6.1.4.1.9.1.2072 Cisco IE40004T4P4GE

1.3.6.1.4.1.9.1.2073 Cisco IE400016T4GE

1.3.6.1.4.1.9.1.2074 Cisco IE40004S8P4GE

1.3.6.1.4.1.9.1.2075 Cisco IE40008GT4GE

1.3.6.1.4.1.9.1.2076 Cisco IE40008GS4GE

1.3.6.1.4.1.9.1.2077 Cisco IE40004GC4GP4GE

1.3.6.1.4.1.9.1.2078 Cisco IE400016GT4GE

 

The two OIDs below are not certified and will also be mapped in 10.2.1 as below:

1.3.6.1.4.1.9.1.2079 Cisco IE40008GT8GP4GE

1.3.6.1.4.1.9.1.2080 Cisco IE40004GS8GP4GE

 

The problem can be worked around in Spectrum, using self-certify in the Device certification tool. 

OneClick Console->Tools->Utilities->Device Certification.

From here you can Add/edit the SysOIDs and its device names to make the above changes manually.

 

Additional Information:
  • This device has enhanced certification in Spectrum since 9.4 as can be seen from our certification page.

http://ehealth-spectrum.ca.com/devices/private/detail.html?VID=215-vt-11.html?URL=215-cn-sp-11-1873-1.html

 

  • You can extend and customize the CA Spectrum simple or enhanced certification support using Self-Certification.

https://docops.ca.com/ca-spectrum/10-2/en/managing-network/certification/self-certification