CI and Relationship via GRLOADER

Document ID : KB000068302
Last Modified Date : 19/06/2018
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Question:

Is it possible to create CIs and relationships between these CIs via GRLOADER from a single input file?

 

 

 

 

 

Environment:
CA Service Desk Manager 14.1
CA Service Desk Manager 17.1
Answer:
No, it is the same behavior like it is in the gui. You must first create the CIs and afterwards you can create the relationships between the CIs in another GRLOADER run.d