“check windows user services” is not accessible on the univiewer console

Document ID : KB000087104
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
There is no error message.

Patch level detected:Univiewer Console 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :The "Check windows user services" item is greyed out on the menu: right click on DUAS v6 node > Tools > Check windows user services
Environment:
OS: Windows Server 2008
Related configuration item(s): Only happen on UVC 6.3.21
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.41
Additional Information:
Workaround :
N/A