Changing GRUB password does not work on a localized keyboard

Document ID : KB000104923
Last Modified Date : 05/07/2018
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Question:
When using the KB000042867 to change the grub password, it does not work. 
Answer:
If you are using a localized keyboard, then it has to be updated in the gateway.

When you login to the gateway machine, in the configuration menu choose 

1. Configure system settings 
3. Configure keyboard layout 

Here you can choose your keyboard layout.