Changes in Oneclick on font size cannot be saved and are ignored.

Document ID : KB000007174
Last Modified Date : 14/02/2018
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Issue:

Font Size in OneClick console cannot be changed.

Cause:

Since the customer upgraded to CA Spectrum 10.2.1, we can't save the change in the Font Size in OneClick Console, like right-click on "column-bar" in the alarm table. 

This problem happens in any Font Size setting in Preferences. 

- Preferences -> General -> Default Field Font 

- Preferences -> General -> Default Table Font 

- Preferences -> Alarms Tab -> Alarms Table -> Font 

- Preferences -> Events Tab -> Events Table -> Font 

- etc 

OC_Font_Size.png

The problem does not happen in CA Spectrum 10.2 release. 

Resolution:

The SE team has created patch Spectrum_10.02.01.PTF_10.2.128 which will address this issue:

 

Symptom: Changing the Font size in OneClick Console by editing the preferences is not preserved. 

Resolution: Changing the Font size in Preferences under OneClick Console View menu is preserved as expected. 

 

If you see the same issue in your environment on Spectrum 10.2.1, please open a CA Support case and ask for this patch.