Change Windows Server SNMP string

Document ID : KB000021766
Last Modified Date : 14/02/2018
Show Technical Document Details

Introduction/Summary: 

How to change the SNMP string for windows server components.

Background:  

SNMP community string on all ReporterAnalyzer server components and the Watchdog service SNMP community string must be the same for the Watchdog to provide accurate information.

Environment:  

ReporterAnalyzer standalone or distributed

Instructions: 

All Reporter components must use the same SNMP string for Watchdog to report correctly. To change the strings, follow these steps:

Log into each box, and open Control Panel -> Admin Tools -> Services.

  • Right-click on the SNMP service and go to Properties.
  • Click on the tab called Security.
  • Highlight the "public" string, and click on Remove.
  • Now, click on Add and enter the new community string and assign it read only rights.
  • Click the Add button to save, then click OK.
  • Repeat this for all Reporter component servers running Windows.

You must also change the value within the Reporter GUI to get Watchdog to use the new string.

  • Open the Reporter web GUI, and go to Administration.
  • Click on Settings, then Watchdog Settings at the top of the page.
  • Click on Edit.
  • Change the value for Community String and click Submit.