Change hostname for portal address

Document ID : KB000072282
Last Modified Date : 28/02/2018
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Question:

The customer has a question about the hostnames for analytics, broker, enroll, SSO and sync.
Right now they are derived based on the configured portal subdomain of which we set to regionostergotland.se both in test and production. Like sync.regionostergotland.se. 
Since this means the customer has the same address for both test and production, I wonder if it is possible to modify the hostnames? 
This would mean changing it to synctestportal.regionostergotland.se. 
The reason behind this is that the customer wants to bind all the DNS’s to IP-address of the portal instead of modifying the hosts-file for each server who needs to communicate with the portal. 
If it’s not possible to modify the DNS’s – can you please confirm that the hostnames analytics, broker, enroll, sso and sync is only used by the Gateway? In that case we can settle in modifying the hosts-file for the Gateway. 

 

Environment:

Portal 4.2

Answer:

it is not possbile, what you need to do is use 2 different subdomain value.  Also, analytics, broker, enroll, sso and syn are used by the tenant gateway.  you can add these to the /etc/hosts file on the Gateway if desired.